Question 1

Do I need a practitioner account to order?

Accepted Answer

No — the store is open to anyone. A practitioner account adds tiered wholesale pricing, invoiced terms and access to dispensing stock, and is available to registered health practitioners and clinics.

Question 2

How quickly do orders ship?

Accepted Answer

Stocked lines are picked and dispatched from our Australian warehouse, typically the same or next business day. Live stock status is shown on every product in the store, so you can see availability before you order.

Question 3

Is RehaCare the official Erchonia distributor in Australia?

Accepted Answer

Yes. RehaCare is the authorised Australian distributor for Erchonia low level laser systems, covering supply, installation, clinical training, warranty and servicing.

Question 4

Can I finance an Erchonia laser system?

Accepted Answer

Leasing and finance options are available on capital equipment. Our team can walk through the options against your expected clinical throughput before you commit.

Question 5

Is the training CPD accredited?

Accepted Answer

Our clinical education programme includes CPD-accredited sessions. Each event listing states what it covers; check the requirements of your registration board for how the hours apply to you.

Question 6

Where do I pay and manage my orders?

Accepted Answer

All checkout, payment, invoicing and order history happen on shop.rehacare.com.au. This site shows you the live range and pricing, then hands you over to the store to complete the purchase.

Question 7

Do you supply hospitals and larger groups?

Accepted Answer

Yes. We support hospital procurement, day surgeries and multi-site groups with account terms, consolidated ordering and consistent supply across the size run.

Question 8

Can my clinic be listed in Find a Clinic?

Accepted Answer

Practitioner accounts using RehaCare equipment can be listed. Open an account and mention the directory in your application.

Frequently asked questions

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